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– Microsoft outlook 2013 password prompt keeps popping up free
I set up my home computer and it’s working fine. However, at work, Outlook continually prompts me for the password. The only variable is the internal autodiscover which is still pointed to our current service. Outlook still shows “Connected to Exchange” so I think Outlook is just wigging out because of the internal autodiscover.
This seems to be more of an annoyance than anything, but I just wonder if there’s a way to get out of it without changing or deleting the internal autodiscover which may cause local clients to wig out and I don’t want to deal with the panicked help desk calls. Sounds like it probably is related to the autodiscover records. Try adding entries to your host file on the test machine to point to the Office services instead of the internal.
This way you won’t have to change the DNS everyone else uses until you are ready to make the switch. My understanding is there is an issue with Office I enter the password the first time and then after that hit cancel when it pops up.
Goddammit, NACS! Why didn’t I think of this. I was about to add autodiscover to my host file but somehow didn’t think that would work because you can’t add an MX record to the hosts file. Has anyone found a viable solution to the problem? This thread is locked.
You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 6. Report abuse. Details required :. Cancel Submit. Previous Next. Could y pls upload a screenshot? Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.
In reply to ringerxyz’s post on November 24, Mohan Suryanarayan. In reply to MarkLee66’s post on November 27, Hello Mark, Thank you for your response. Thank you. These versions have the Logon network security setting disabled or removed from the Microsoft Exchange email account settings. You may be an Office customer who is experiencing the error that is described in the “Symptoms” section when you try to connect to an Exchange Online mailbox.
You may also already be running newer versions of Outlook or Outlook If both conditions are true, you can run diagnostics to determine the issue that might cause the error. The diagnostics will perform automated checks and provide possible solutions to fix the detected issue. Select Diag: Outlook keeps asking for my password to launch the diagnostic.
Diag: Outlook keeps asking for my password. If you are connecting to an Exchange On-Premises mailbox, see the following articles for additional troubleshooting:. If you have an older version of Outlook, change the Logon network security setting to Anonymous Authentication to fix this issue. Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect.
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Search the community and support articles Outlook Outlook. Hi, I am having trouble with my Outlook where it keeps asking me for my credentials. Thanks, Julie. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
Microsoft outlook 2013 password prompt keeps popping up free.Outlook 2013 On Office 365 Keeps Prompting for Password
I have one user in where upon opening Outlook it keeps prompting for the password over and over. Sometimes clicking cancel it goes away and outlook opens and shows “connected” and other times it will say “needs password”. I’ve been through a few posts on here that said to check and remove certain hotfixes if they were installed one was KB forgot the other but they weren’t on there.
When I try to create a new profile it keeps prompting for the password over and over. Any suggestions? Please open Outlook in Safe Mode and check how it works.
If application safe mode works, try disabling the add-ins associated with Outlook and check. Here are the steps: 1. Open Outlook. Click on File and then click on options. In the Options Window click on Add-ins. Now uncheck the all the add-ins and click OK. How many email accounts are configured in Outlook? Are you able to sign in to Outlook Web App with the same credential? Does the issue occur if you configure the account in another workstation or you configure other normal account in the affected workstation?
Was this reply helpful? Yes No. Sorry this didn’t help. Yea the issue occurs in safe mode as well. Would you please copy and paste the whole two test results in the PM? Hi Pstoric, Now, I can see your test results. Here are the detailed steps: a. Locate the set of credentials that has Outlook in the name. Click the name to expand the set of credentials, and then click Remove from Vault. Repeat step c for any additional sets of credentials that have the word Outlook in the name. Does the issue persist in another PC?
Is there any improvement if you try a different network environment out of your organization? How many users have the same issue in your organization? Any update is appreciated. Regards, Alan. Prior to submitting this I’ve cleared all the credentials in the credential manager but that did not seem to help. Creating a new Outlook profile on a different PC seemed to work ok.
May open an Office ticket to get this resolved a bit quicker as I am only that the office every Monday for a few hours. If you don’t the tenant information, please involve the global admin of your organization into this thread to provide the tennat information. Please follow the link below to respond to it:. It’s strange. I just did a complete removal of Office , cleared the credentials again in the credential manager and re-installed Office from her Office portal but it’s still prompting for the credentials when opening Outlook.
If I click cancel it disappears and Outlook connects to Exchange without and problems but it shouldn’t be prompting. I can see the entry in the credential manager as well. Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. This thread is locked.
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Thanks for your feedback, it helps us improve the site. In reply to SuperFranky’s post on December 7, We can successfully log into OWA via outlook. In reply to pstoric- [O]’s post on December 7, In reply to pstoric- [O]’s post on December 8, I gave you permission to view the files In reply to pstoric- [O]’s post on December 9, I’m the admin for the organization.
In reply to pstoric- [O]’s post on December 10, Please follow the link below to respond to it: community. In reply to MoranYan’s post on December 11, This site in other languages x.